공중보건 위기관리 대응과 소통체계 구축: 중동호흡기증후군 사태의 경험과 교훈

공중보건 위기관리 대응과 소통체계 구축: 중동호흡 기증후군 사태의 경험과 교훈

최 재 욱·김 경 희·문 지 원 ·김 민 수

고려대학교 환경의학연구소

Public health crisis response and establishment of a crisis communication system in South Korea: lessons learned from the MERS outbreak

Jae Wook Choi, MD1 · Kyung Hee Kim, PhD · Jiwon Monica Moon · Min Soo Kim

It is widely believed that effective communication is critical for the containment of the spread of emerging infectious diseases. Various media outlets and studies have pointed out communication failure as one of the key components that contributed to the wide and rapid spread of Middle East respiratory syndrome coronavirus in South Korea. To address these concerns, we first outline the definitions of risk and crisis communication and why they are important. We then illustrate communication models and guidelines utilized in three organizations (World Health Organization, US Centers for Disease Control and Prevention, and UK Public Health England) for health or disaster control. By analyzing the current guidelines for infectious diseases in South Korea and they were actually applied during the Middle East respiratory syndrome situation, we will assess what went wrong and what went right. Finally, we will suggest various measures that will help to ensure similar tragedies do not happen again. Key Words: Coronavirus infections; Communicable diseases; Risk communication; Crisis communication

Source: http://www.jkma.org/Synapse/Data/PDFData/0119JKMA/jkma-58-624.pdf

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